Delete your account
Last updated: 30 October 2026Azad Jammu & Kashmir, Pakistan
You can delete your Ghar Tak customer or rider account and personal data at any time. This page explains how and what happens to your data.
01.How to request deletion
Fill in the form below with the mobile number registered in the Ghar Tak app, or send “Delete my account” on WhatsApp or to info@ghartakdelivery.pk from that number. We confirm by phone and delete the account within 7 days.
02.What is deleted
Login & passwordYour account and password
Addresses & locationSaved address, area and map location
Chats & photosMessages and photos you uploaded
Notification tokenYour phone stops getting updates
This cannot be undone. To use Ghar Tak again later you will need to create a new account.
03.What we keep
Basic order and payment records (order number, date, amounts) are kept for up to 3 years for accounting and legal reasons, without your name or contact details. Any unpaid balance must be cleared first.
04.Deletion request form
05.Processing timeline
- Same day: we receive your request.
- Within 2 days: we call your registered number to confirm it is you.
- Within 7 days: your account and personal data are deleted and we confirm by WhatsApp or SMS.