Terms & conditions

Ghar Tak buys items you request from shops in our service area and delivers them, or picks up and drops items for you. Service hours and areas are shown in the app.

Give a correct name, phone number and address. Keep your password private. You are responsible for orders placed from your account.

You pay the shop’s actual bill (the rider sends a photo of it) plus the delivery fee shown or confirmed by Ghar Tak. Pay in cash to the rider, by Easypaisa or by bank transfer to the accounts shown in the app. Unpaid amounts stay on your account balance.

If an item is not available, the rider may suggest a replacement through the app. You can accept or refuse it.

See the Refund & cancellation policy.

We do not deliver illegal items, weapons, drugs, alcohol, or anything unsafe to carry on a motorbike. We may refuse any order.

Treat riders and staff with respect. Abuse, fake orders or non-payment can lead to account suspension.

Riders handle your items with care. Product quality and warranty are the responsibility of the shop. Our liability for a lost or damaged item is limited to the amount paid for that item and its delivery.

We may change these terms; continued use means you accept the updated terms. These terms are governed by the laws applicable in Azad Jammu & Kashmir, Pakistan. Contact: info@ghartakdelivery.pk.